09-05-2008 03:56 AM - edited 03-15-2019 01:04 PM
I need to configure some sort of time of day forwarding if possible. Is there a way to do this on cm 4.1. A group of users leaves everyday @ 6pm and needs to forward their lines to another group in a different office. Thanks!
09-05-2008 04:34 AM
Hi Chris,
For a scenario like this "Time of Day Routing" is your best friend :)
Time-of-Day Routing
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Time-of-Day routing routes calls to different locations based on the time of day when a call is made. For example, during business hours, calls can route to an office, and after hours, calls can go directly to a voice-messaging system or to a home number
From this good link;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_2/ccmsys/a03tod.html
Check out this this excellent Cisco Learning presentation on Time of Day Routing;
http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html
Hope this helps!
Rob
09-05-2008 04:41 AM
Thanks once again for your help Rob!
09-05-2008 05:10 AM
Hi Chris,
You are most welcome my friend! This ToD presentation is surely one of the best I've seen from Cisco.
Take care,
Rob
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