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CUCM 6.1 subscriber build is crashing

bpalmquist
Level 1
Level 1

Trying to build the first subscriber in a 6.1 cluster. Build will not complete and the following error appears:

The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.

Script

"usr/local/cm/script/6.1.2.100-13/cm-dbl-install install PostInstall 6.1.2.1000-13 6.1.2.1000-13

/usr/local/cm /usr/local/cm/

/common/log/install/capture.txt" exited with errors (1)

The system will now halt.

Continuing will allow you to ..........gnostic

information before halti.....

+++++++++++++++++++++

What the heck? I've tried to build from DVD as well with the same results. Leads me to believe it may not like something about the way the PUB is built?

It gets past the network verifiications and so forth and crashes after about 60%? of the build maybe....over a half hour into it.

1 Reply 1

gogasca
Level 10
Level 10

Try to remove it from Pub (System - Server)

Try again

Add it back

Make sure all Network info is correct.

Is the installation over the WAN?

COuld you please upload the diagnostics tar file

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