Problem fax with CCME

Unanswered Question
Sep 8th, 2008

Hi,

I've got a CCME and I have a problem with fax, sometimes the fax (sent or received) are cut and I cannot read the page.

I have a server fax linked with ATA and the configuration is:

no service pad

service tcp-keepalives-in

service tcp-keepalives-out

service timestamps debug datetime msec localtime show-timezone

service timestamps log datetime msec localtime show-timezone

no service password-encryption

service sequence-numbers

!

no aaa new-model

memory-size iomem 10

clock timezone CET 1

clock summer-time CEST recurring last Sun Mar 2:00 last Sun Oct 3:00

network-clock-participate wic 0

network-clock-select 1 BRI0/0/0

dot11 syslog

no ip source-route

!

!

ip cef

!

!

no ip bootp server

no ip domain lookup

multilink bundle-name authenticated

!

isdn switch-type basic-net3

!

!

voice-card 0

no dspfarm

!

!

voice call send-alert

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

redirect ip2ip

h323

no h225 timeout keepalive

call preserve limit-media-detection

modem passthrough nse codec g711alaw

!

!

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

codec preference 3 g729r8

!

!

!

voice class h323 1

h225 timeout tcp establish 3

!

!

voice translation-rule 1

rule 2 /^32\([0,3,7-9]\)\(.*\)/ /032\1\2/

rule 3 /^33\([0,3-9]\)\(.*\)/ /033\1\2/

rule 4 /^34\([0,3,6-9]\)\(.*\)/ /034\1\2/

rule 6 /^36\([0,3,6,8]\)\(.*\)/ /036\1\2/

rule 8 /^38\([0,3,8,9]\)\(.*\)/ /038\1\2/

rule 9 /^39\([0-3]\)\(.*\)/ /039\1\2/

rule 15 /^\(\)/ /00\1/

!

!

voice translation-profile AddZero-Telecom

translate calling 1

archive

log config

hidekeys

!

!

ip tcp synwait-time 10

ip tftp source-interface FastEthernet0/0

ip rcmd source-interface FastEthernet0/0

!

interface FastEthernet0/0

ip address 192.168.35.254 255.255.255.0

duplex auto

speed auto

h323-gateway voip interface

h323-gateway voip bind srcaddr 192.168.35.254

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface BRI0/0/0

no ip address

isdn switch-type basic-net3

isdn point-to-point-setup

isdn incoming-voice voice

isdn map address .* plan isdn type unknown

isdn send-alerting

isdn sending-complete

isdn skipsend-idverify

trunk-group BRI-Mecavit 3

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 192.168.35.1

!

!

ip http server

no ip http secure-server

!

snmp-server community public RO

snmp-server ifindex persist

!

!

!

!

voice-port 0/0/0

translation-profile incoming AddZero-Telecom

disc_pi_off

echo-cancel coverage 48

no vad

compand-type a-law

cptone IT

timeouts interdigit 5

!

!

!

!

dial-peer voice 1 pots

description Chiamate da Pstn

answer-address 0T

incoming called-number XXX

fax rate disable

direct-inward-dial

port 0/0/0

!

!

dial-peer voice 5 pots

destination-pattern 0T

progress_ind setup enable 3

progress_ind alert enable 8

progress_ind progress enable 1

fax rate disable

port 0/0/0

num-exp XXXX 99

!

telephony-service

load ATA ATA030100SCCP040211A.zup

max-ephones 24

max-dn 48

ip source-address 192.168.35.254 port 2000

timeouts interdigit 3

user-locale IT

network-locale IT

time-zone 23

time-format 24

date-format dd-mm-yy

max-conferences 4 gain -6

call-forward pattern .T

call-forward pattern 0T

moh music-on-hold.au

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

transfer-pattern 0T

transfer-pattern 4T

secondary-dialtone 0

directory last-name-first

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

!

!

ephone-dn 20 dual-line

number 99

label Fax

name Fax

!

!

!

ephone 14

mac-address 001F.CA35.7A79

type ata

button 1:20

Can you help me??

I have this problem too.
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Loading.
Michael Owuor Mon, 09/08/2008 - 03:51

Hi Luca,

Can you confirm that the ATA has these settings:

audiomode = 0x00150015

connectmode = 0x90000400

lbrcodec = 3

And also make sure that the fax machine is not SuperG3 enabled.

Hope this helps.

Thanks,

Michael.

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