I have a 7940 phone where the end user wants the phone calls to that phone to be forwarded to another phone after 3 rings on the first phone. Is this possible, and if it is how do you go about configuring this situation in Call Manager. I have Call Manager 6.1 running.
go to the directory number setting
in the call forwarding section
In the No Answer Ring Duration field, enter the number of seconds that the line will ring before forwarding to the Forward No Answer destination. If this field is left blank, the value configured in CallManager service parameter is used.
if helpful Rate