I wannted to know that cisco IP IVR 5.0 is a complete seperate packag?or it is only with CSR 5.0 ? As i know CSR contain (IVR,IPCC and queue manager) , but does cisco provide complete different package for IP IVR 5.0
second i need to install autoattend and basic scripts according to customer requirement on cisco IP IVR 5.0.
i will integrate IVR with CCM6.0.
could you please provide me documentation for IVR5.0 scriting example + autoattendant +installation guide or any URL.
your assistance will be higly appreciated
thanks in advance