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Intermittent DCR Service Issue

jrazvi
Level 1
Level 1

I am experiencing intermittent issues with DCR service (Error in communicating with DCA Server), I shutdown and restart the daemon manager, DCR service finally comes up however several days later it goes down again. I do not have any anti-virus software running, any suggestions?

Thanks,

Jaffer

9 Replies 9

Joe Clarke
Cisco Employee
Cisco Employee

Please post the IC_Server.log and ICServer.log after DCRServer goes down.

I have attached the logs that you requested.

Best regards,

Jaffer

Please post the DCRServer.log, dcr.log, and dcrclient.log.

I have attached the DCR logs.

DCRclient log. =)

What version of LMS is this?

LMS 3.0.1

CiscoWorks Common Services 3.1.1

Campus Manager 5.0.3

CiscoView 6.1.7

CiscoWorks Assistant 1.0.1

Device Fault Manager 3.0.3

Internetwork Performance Monitor 4.0.1

Integration Utility 1.7.1

LMS Portal 1.0.1

Resource Manager Essentials 4.1.1

You are hitting bug CSCso06213. The solution is to upgrade to LMS 3.1. The workaround is to restart dmgtd when the problem occurs.

Fiddle sticks. =) Okay..thanks for the info! I appreciate all your help.

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