Unity_<servername> mailbox

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Sep 9th, 2008
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Customer has requested that during smtp notifications whether the from field which is shown as 'Unity_<servername> mailbox' can be changed to something more meaninful to their organisation, i.e 'org name Voicemail system'...cheers Jag

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Michael Owuor Tue, 09/09/2008 - 03:31
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  • Cisco Employee,

Hi Jag,

You could try changing the Display Name of the account in AD, but that's about all you should try changing. The account is critical to the proper interaction of Exchange and Unity. In addition to acting as a surrogate sender for messages from unidentified callers it plays other critical roles. If the above suggestion does not work, do let them know that unfortunately they have to live with it.

Hope this answers your question.



askq2forum Tue, 09/09/2008 - 04:29
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Michael, just want to confim this is done in ADUC and just change the display name, is that right?


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