Transfer to IVR campaign with UCCE 7.2

Unanswered Question
Sep 9th, 2008

Hi all,

I'm trying to configure a transfer to IVR campaign using UCCE 7.2 and Cisco IP IVR 6.0.

I'd like to know:

1)Which is the routing client to use for the dialed number script selector?

2)Which is the correct configuration for "Dialed number" and "IVR Route Point" fields in the Skill Group Selection tab? (Campaign configuration)

3)Is it necessary to configure a Translation Route for the Media Routing RC (or we can use the same Trans. Route we use for the inbound -Call Manager RC-?


I have this problem too.
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