Calling Line Identificaton

russell.sage · ‎09-09-2008

I have a Call Manager Cluster (4.2.3SR3a) directly connected to the UK PSTN via H.323 trunks.

Incoming call to an IP phone with CLI permitted. Called phone has CFWD ALL set to a users mobile phone. The users mobile phone displays the incoming CLI rather than CLI associated associated with his phone set to CFWD.

Is this an issue specific to H.323 as I would expect the CLI to be that of the IP phone and not the external caller

Marwan ALshawi · ‎09-09-2008

it is normal, because the call not answer, then forwarded by trnsfere so the caling id is stil the external but the distenation for that external caller chnged upon the CFWD !

if helpful Rate

russell.sage · ‎09-09-2008

Yes this is very helpful. Thank you