Calling Party number lookup in Outlook address book

Unanswered Question
Sep 9th, 2008

I'm looking for an app that will dip into a outlook address book when a incoming call is received. The information used for the lookup would need to be the inbound "calling party" number. I could see this working with UCCX, however the idea is to roll this out to everyone in the enterprise. Not sure is UCCX would be practical.

Does anyone know of a TAPI or other app that will do this? It could run on the PC, the phone would be preferred.


I have this problem too.
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htarra Tue, 09/16/2008 - 07:47

I would like to know the exact call flow. The Cisco TSP and CTIManager combination is designed to authenticate against your LDAP directory, not a machine account or the domain. That can be the default DC Directory, or Netscape/Sun LDAP, or Active Directory (this is independent of the machine being joined to the domain or not).


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