I'm looking for an app that will dip into a outlook address book when a incoming call is received. The information used for the lookup would need to be the inbound "calling party" number. I could see this working with UCCX, however the idea is to roll this out to everyone in the enterprise. Not sure is UCCX would be practical.
Does anyone know of a TAPI or other app that will do this? It could run on the PC, the phone would be preferred.