Nokia E61i and 65 using Nokia_ICC_Cisco_1.58(2) to register with the CCM in a shared line configuration with 7900s IP Phones.
The problem we are having is that randomly calls to the shared line extensions (does not matter if the call is coming from another IP Phone, Nokia sccp Eseries or PSTN) it only rings for a quick second and gets diverted to Voice Mial (with no user interference).
From CCM Detailed Traces I noticed that CCM receives a âStationInit: (0907854) SoftKeyEvent softKeyEvent=31â (ImmediateDivert) from the Nokia device and sends the call to Voice Mail. When this happens it will keep on happening till the Nokia device is reset.
I made several tests and reviewed the traces, I noticed that the same behavior is seemed from CCM points of view when from the Nokia you press âDeclineâ while the call is ringing, this is seemed on the trace as âStationInit: softKeyEvent=31â.
I wonder if this is some kind of bug on the Nokia OS or Nokia ICC version (this is the latest and I tried several versions).
Any kind of help is appreciated.