Jaime Valencia Tue, 09/09/2008 - 08:02
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if what you're looking for is ccm trace from only one device you would need to configure that before gathering the trace, that's under trace config. otherwise you will pull info from all devices as there is no filtering for that when gathering the trace


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jamieparr Tue, 09/09/2008 - 08:07
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Ok so do I go:

realt time trace > ccm > call manager > ?


Sorry I do not know how to navigate the logs

Jaime Valencia Tue, 09/09/2008 - 08:11
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if you want to configure them it's in serviceability


if you want to gather then open RTMT


Trace -> Collect Files


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jamieparr Tue, 09/09/2008 - 08:11
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Ok so do I go:

realt time trace > ccm > call manager > ?


Sorry I do not know how to navigate the logs

jamieparr Tue, 09/09/2008 - 08:17
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Alternatively can I view logs of calls coming in?

Jaime Valencia Tue, 09/09/2008 - 09:38
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traces do not have that kind of filtering, you can see all the activity from a single phone but i mean ALL activity (off-hook, on-hook, user pressed a softkey, etc)


you would need to look at the trace for incoming calls manually


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