Upgrade from ACS for Windows 2.6 to 4.2

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Sep 10th, 2008
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My customer wants to upgrade its ACS 2.6 to 4.2 without loosing its database. From the documetation I've found upgrade path: ACS 2.6 ---> ACS 3.x --> ACS 3.3.x -----> ACS 4.1.1.23 or ACS 4.1.1.24 ----> ACS 4.2


However how could I get the old upgrade packages. Most of these are end-of-sales products. If the customer purchase the "CSACS-4.1-WINUP-K9" (ACS 4.1 Windows upgrade for ACS 3.x - Server License) product and if I open a service request to the tac, will I able to download the upgrade files?


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Jagdeep Gambhir Wed, 09/10/2008 - 04:43
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Please open a case with TAC. They will assist you with acs upgrade.



Regards,

~JG


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