Upgrade from ACS for Windows 2.6 to 4.2

Unanswered Question
Sep 10th, 2008

My customer wants to upgrade its ACS 2.6 to 4.2 without loosing its database. From the documetation I've found upgrade path: ACS 2.6 ---> ACS 3.x --> ACS 3.3.x -----> ACS 4.1.1.23 or ACS 4.1.1.24 ----> ACS 4.2

However how could I get the old upgrade packages. Most of these are end-of-sales products. If the customer purchase the "CSACS-4.1-WINUP-K9" (ACS 4.1 Windows upgrade for ACS 3.x - Server License) product and if I open a service request to the tac, will I able to download the upgrade files?

I have this problem too.
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Jagdeep Gambhir Wed, 09/10/2008 - 04:43

Please open a case with TAC. They will assist you with acs upgrade.

Regards,

~JG

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