5.0.4a update to 5.0.4c fails with error

neil.woolloff · ‎09-10-2008

ERROR: System info not updated by InstallWizard on new partition

I have done a google and am unable to find anything remotely helpful on this.

The customer is running 5.0.4.2000-2 and on the rare occasion can than allow downtime we wanted to update to 5.0.4.4000-2.

The file was copied to the server all ok, it was check summed all ok at all steps.

it started the process fine, except at it the displayed the message:

ERROR: System info not updated by InstallWizard on new partition

I attach the full log it generates for perusal.

Any thoughts are appreciated, and an answer even more.

Thanks,

NeilW

ebreniz · ‎09-16-2008

I suspect you are hitting CSCsh40122. I think you have to restart the cluster. And also see ValidateNetworking.sh runs

neil.woolloff · ‎09-22-2008

Thanks ebreniz, and apologise for any delay in responding.

Had to restart the Pub due to CiscoTSP issues, but then headed of on holiday :)

Will have a look through the Bug ID and see if it helps.

Do you think the Sub would also need a reboot?

[edit]

CSCsh40122 - appears to be only viewable by cisco employess. Is it poosible to see nay further info??

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