I have a couple users having issues with their message waiting indicator lights. One users light is always lit every morning with no messages waiting. The other users light is lit at random times.
I have checked both users set up in communications manager and their unity connection set up. I have also reset their phones to factory settings but the problem remains. I have also removed and readded their voicemail boxes but this is still a problem.
We are running Communications Manager 6.0 and Unity Connection 4.0. I have yet to try updating firmware or replacing the phones themselves but was wondering if anyone has seen this problem or can provide any additional advice.