09-09-2008 10:16 PM
Hi I am trying to create a poll and I am getting the following error
Cannot communicate with Poller Manager Service. Check whether the UPMProcess is down.
09-09-2008 10:16 PM
On Windows, you can run pdshow from a DOS prompt. On Solaris, run /opt/CSCOpx/bin/pdshow.
09-10-2008 10:34 AM
Process= WlseUHIC
State = Running normally
Pid = 4680
RC = 0
Signo = 0
Start = 8/18/2008 10:29:36 PM
Stop = Not applicable
Core = Not applicable
Info = Started.
Process= AdapterServer1
State = Administrator has shut down this server
Pid = 0
RC = 1
Signo = 0
Start = 8/18/2008 10:29:36 PM
Stop = 9/10/2008 12:34:34 AM
Core = Not applicable
Info = Server started by admin request
Process= AdapterServer
State = Program started - No mgt msgs received
Pid = 3864
RC = 0
Signo = 0
Start = 8/18/2008 10:29:36 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
E:\Documents and Settings\acano>
09-10-2008 10:47 AM
09-10-2008 11:00 AM
Please post the upm_process.log and the UPMProcess.log.
09-10-2008 11:54 AM
09-10-2008 11:57 AM
Try starting UPMProcess manually using the command:
pdexec UPMProcess
09-10-2008 11:59 AM
ERROR: cmd failed. Server reason: Application UPMprocess is not registered. All requests to operate on this application
will be ignored.
09-10-2008 12:03 PM
The command is:
pdexec UPMProcess
Case is important. However, that may not bring HUM up. Instead, try restarting all of dmgtd:
net stop crmdmgtd
net start crmdmgtd
09-10-2008 12:05 PM
C:\Documents and Settings\net-eng>net stop crmdmgtd
System error 1060 has occurred.
The specified service does not exist as an installed service.
09-10-2008 12:07 PM
disregard the last message, I was in the wrong screen
09-10-2008 12:13 PM
I just restarted the process I am going to try again to add the Poll
09-10-2008 12:15 PM
I amgetting the same error again
Cannot communicate with Poller Manager Service. Check whether the UPMProcess is down.
09-10-2008 12:41 PM
Please post the EPMServer.log and the dfmLogs\EPM\EPM.log.
09-10-2008 01:21 PM
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