cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
335
Views
0
Helpful
1
Replies

Bulk Update of Zero-outs in Unity Connection 2.x

bpalmquist
Level 1
Level 1

I can't see in the bulk edit utility where I can change zero-out destinations in the caller input.

Is that function available anywhere for bulk changes via CSV?

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

You can, of course, map the 0 key for subscribers to go to a call handler for calling local area operators and similiar scenarios.

I assume, however, you're talking about alternate contact number support and not a one key map to a call handler. Connection 7.0 (FCS next week) supports 12 alternate contact numbers per user and you can bulk edit them in the SA based bulk edit tool.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: