CME 7.0 7941 phone firmware upgrade

Answered Question
Sep 10th, 2008
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folks could you please tell me the commands that i need to issue in order to upgrade the firmware version on my phones i have 7941s only and they are runing and older version and i cannot get the to download the latest one


Correct Answer by Rob Huffman about 8 years 7 months ago

Hi Cris,


For Java-based IP phones, such as the Cisco Unified IP Phone 7911, 7941, 7941GE, 7961, 796GE, 7970, and 7971, the firmware consists of multiple files including JAR and tone files. All of the firmware files for each phone type must be downloaded the TFTP server before they can be downloaded to the phone.


The following example shows a list of phone firmware files that are installed in flash memory for the Cisco Unified IP Phone 7911:


tftp server-flash:SCCP11.7-2-1-0S.loads

tftp server-flash:term06.default.loads

tftp server-flash:term11.default.loads

tftp server-flash:cvm11.7-2-0-66.sbn

tftp server-flash:jar11.7-2-0-66.sbn

tftp server-flash:dsp11.1-0-0-73.sbn

tftp server-flash:apps11.1-0-0-72.sbn

tftp server-flash:cnu11.3-0-0-81.sbn


However, you only specify the filename for the image file when configuring Cisco Unified CME. For Java-based IP phones, the following naming conventions are used for image files:


SCCP firmware-TERMnn.xx-y-z-ww or SCCPnn.xx-y-zz-ww, where n represents the phone type, x represents the major version, y represents the major subversion, z represents the maintenance version, and w represents the maintenance subversion.


The following example shows how to configure Cisco Unified CME so that the Cisco Unified IP Phone 7911 can download the appropriate SCCP firmware from flash memory:


Router(config)# telephony-service

Router(config-telephony)#load 7941 SCCP41.7-2-1-0S


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html#wp1003087





SUMMARY STEPS


1. enable


2. configure terminal


3. telephony-service


4. load phone-type firmware-file


5. create cnf


6. end



Hope this helps!

Rob


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Correct Answer
Rob Huffman Wed, 09/10/2008 - 12:05
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Hi Cris,


For Java-based IP phones, such as the Cisco Unified IP Phone 7911, 7941, 7941GE, 7961, 796GE, 7970, and 7971, the firmware consists of multiple files including JAR and tone files. All of the firmware files for each phone type must be downloaded the TFTP server before they can be downloaded to the phone.


The following example shows a list of phone firmware files that are installed in flash memory for the Cisco Unified IP Phone 7911:


tftp server-flash:SCCP11.7-2-1-0S.loads

tftp server-flash:term06.default.loads

tftp server-flash:term11.default.loads

tftp server-flash:cvm11.7-2-0-66.sbn

tftp server-flash:jar11.7-2-0-66.sbn

tftp server-flash:dsp11.1-0-0-73.sbn

tftp server-flash:apps11.1-0-0-72.sbn

tftp server-flash:cnu11.3-0-0-81.sbn


However, you only specify the filename for the image file when configuring Cisco Unified CME. For Java-based IP phones, the following naming conventions are used for image files:


SCCP firmware-TERMnn.xx-y-z-ww or SCCPnn.xx-y-zz-ww, where n represents the phone type, x represents the major version, y represents the major subversion, z represents the maintenance version, and w represents the maintenance subversion.


The following example shows how to configure Cisco Unified CME so that the Cisco Unified IP Phone 7911 can download the appropriate SCCP firmware from flash memory:


Router(config)# telephony-service

Router(config-telephony)#load 7941 SCCP41.7-2-1-0S


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html#wp1003087





SUMMARY STEPS


1. enable


2. configure terminal


3. telephony-service


4. load phone-type firmware-file


5. create cnf


6. end



Hope this helps!

Rob


cris_jimenez Wed, 09/10/2008 - 14:41
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thank you rob

actually the problem was that since the firmware loads were within directories in flash, for some reason CME wasn't able to read those even though i set the path to the files

i had to copy the files from the directories to root flash and that worked

thank you

Rob Huffman Wed, 09/10/2008 - 15:03
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Hey Cris,


Nice work my friend! Glad to be of some small assistance here.


Take care,

Rob

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