I have Presence 6.0 with CUCMBE 6.1. This is the first time I'm setting this up and am not sure if everything's been configured properly. Troubleshooter shows all green. Running into few issues so I was hoping someone mgiht be able to answer these below:
1. Based on docs, it says CUPC pulls user credentials from CUCM. I am having some problems with users not being able to login (some are okay). Error states "Login failed. Make sure your username and password are correct." However, when I try logging in to Presence User options browser with the same credentials, it works.
2. I noticed when you update user credentials in CUCM, it doesn't get updated in Presence right away. Is there a refresh interval for this or do you have to always restart the sync agent?
3. For contact info, I know you need to integrate with an LDAP server. Where do you set the proper OUs and CNs? Not an Exchange/AD guy so this might be simple.
Any help would be greatly appreciated. Thx.
you cant unless you have access to your AD domain controllers to figure it out.
I googled a quick answer