CP-7985-PAL + 6 x UL vs. CP-7985-PAL-CH1

Unanswered Question
Sep 11th, 2008

I have a dummy question. I have a customer that want to by a Cisco 7985G IP Phone registered to a Cisco CallManager 6.1 and I don't know what to offer. The CP-7985-PAL + 6 x ULs are all I need to register CallManager 6.1? If yes what is the reason of CP-7985-PAL-CH1 witch if more expensive?

Can you provide some documentation related to this subject?

Thank you in advance,


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Rob Huffman Thu, 09/11/2008 - 06:11

Hi Dan,

This is actually an excellent question :) With the release of CCM 5.x the licensing for IP Phones changed. For all 3.x and 4.x versions the CH-1 (Channel) License was used and now phones use DLU's (Device License Units)

So, this part;

CP-7985-PAL-CH1 = Cisco Unified IP Phone 7985G for PAL channels with 1 user license

Is needed when purchasing any IP Phone to be used with "older" CCM Versions.


Hope this helps!


dan.agache Thu, 09/11/2008 - 06:55

Hi Rob,

thank you for your answer. I know the new license methods, but my problem is why the bundle is more expensive than sum of parts at LP.

Here an example:

SW-CCME-UL-7985= is 300$

CP-7985-PAL= is 3595$



but the bundle:

CP-7985-PAL-CH1 is 3945$

So, if it is a price difference for the similar products (as you say) then it should be a functionality difference because I don't see why I have to bye a bundle witch is more expensive than sum of parts. Am I right?

This is the motif that I don't know what to offer to avoid the installation problems.

Thank you,


Rob Huffman Thu, 09/11/2008 - 08:14

Hey Dan,

No worries my friend! Pricing is always a little funny isn't it ;-)

The one thing to note here is that the;


Is a phone/user license specifically for CME (Callmanager Express *denoted by the "E" in CCME) so perhaps this is why there is a difference in price.

Hope this helps!



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