How to stop the disabling of Cisco Secure Services Client

ROBERT BROOKS · ‎09-11-2008

Hi,

Not sure if anyone has the answer to this. We have deployed an 802.1x solution and Cisco Secure Services Client to most desktops. ( at present 4.1.2 but I have also tested version 5.x ). We are making a client re-distributable pack - in other words pre-configuring the networks and locking the client down "<clientUIType>preset</clientUIType>". The issue we are having is that the client still has the available option to a user to "disable the client" all together from a menu option. Has anyone found how to remove this option to a user so they can not disable the client. Thanks in advance.

drolemc · ‎09-17-2008

Most of the times disabling/enabling the client is enough to restore the regular (authenticated) connection. There is no difference doing it in the system icon or the main window.

enable/disable client (either from the system icon or the main

window)

-this is usually enough to restore the regular network connection.

-if fails, repeat enable/disable client.

-if fails again, stop/start the service in Administrative Tools \

Services.

--- In some rare situations even after this the client fails to connect.

The only solution left is a reboot...