ASA 5500 ASDM Java Error

ramonrodriguez · ‎09-11-2008

I am getting an erro when trying to open the ASDM to manage my 5520. I did upgrade my Java recently so I tried removing and reinstalling but I get the same error. Weird thing is that I am getting the same error from any computer I try, even with different versions of Java. Java Console error is below:

----------------------------------------------------

ASDM Application Logging Started at Thu Sep 11 11:51:46 CDT 2008

---------------------------------------------

Local Launcher Version = 1.5.30

Local Launcher Version Display = 1.5(30)

OK button clicked

Trying for ASDM Version file; url = https://10.x.xxx.x/admin/

Server Version = 6.1(3)

Server Launcher Version = 1.5.30, size = 319488 bytes

Launcher version checking is successful.

invoking SGZ Loader..

Cache location = C:/Users/xxxx/.asdm/cache

java.lang.NumberFormatException: For input string: "C"

at java.lang.NumberFormatException.forInputString(Unknown Source)

at java.lang.Integer.parseInt(Unknown Source)

at mo.bv(DashoA10*..:4084)

at mo.b0(DashoA10*..:416)

at mo.<init>(DashoA10*..:285)

at com.cisco.pdm.PDMApplet.start(DashoA10*..:159)

at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

Exception in Starting Main window

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NullPointerException

at com.cisco.pdm.PDMApplet.start(DashoA10*..:165)

at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

Thanks for your help...

suschoud · ‎09-11-2008

Hi,

I did some research and found this Micorosft uninstall utility.

Please go to the link below and try this-

http://support.microsoft.com/kb/290301

and download the 'uninstall utility '.Use Windows Install Cleanup utility which would enable you to clear the registry entries of the old version.Then manually delete the ADSM folder under C:\Program Files\Cisco Systems and then you should be able to install the new version by going

to https://x.x.x.x

X.x.x.x would be the ip address of ASA.

Do rate helpful posts. :)

Regards,

Sushil

ramonrodriguez · ‎09-11-2008

I am not sure what using that tool would do, it is happening on ANY computer i try to connect from. I am able to connect to other ASA firewalls with no problem so the issue appears to be something the ASDM is reading from this particular ASA.

suschoud · ‎09-11-2008

Absolutely,

I was assuming these symptoms and you just confirmed it.

Basically,you will go for a fresh install which works everywhere ( for every asa ).

Try it on one comp.,if works ,try on others too.

Regards,

Sushil

econkle001 · ‎10-21-2008

I am getting the same error. I followed your suggestion, but reinstalling changed nothing.

----------------------------------------------------

ASDM Application Logging Started at Tue Oct 21 13:41:32 GMT-07:00 2008

---------------------------------------------

Local DM Launcher Version = 1.5.22

Local DM Launcher Version Display = 1.5(22)

OK button clicked

Cache location = C:/Documents and Settings/eric-administrator/.asdm/cache

Checking the DM Launcher Version; url = https://xyz/admin/

Server DM Version = 6.0(2)

Server DM Launcher Version = 1.5.22, size = 318464 bytes

DM Launcher version checking is successful.

invoking SGZ Loader..

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NumberFormatException: For input string: "1 year 2"

at java.lang.NumberFormatException.forInputString(Unknown Source)

at java.lang.Integer.parseInt(Unknown Source)

at com.cisco.pdm.Check.h(DashoA10*..:1339)

at com.cisco.pdm.Check.c(DashoA10*..:842)

at com.cisco.pdm.Check.a(DashoA10*..:442)

at com.cisco.pdm.Check.(DashoA10*..:221)

at com.cisco.pdm.PDMApplet.start(DashoA10*..:124)

at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

suschoud · ‎10-21-2008

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NumberFormatException: For input string: "1 year 2"

This tells me f/w uptime is 1 year 2.

there is a known issue with asdm when uptime is more then one year.The workaround for now is to reload the asa so that uptime gets back to zero.

Regards,

Sushil

abinjola · ‎10-22-2008

This is your problem CSCsr89144