I recently purchased a 7937 Conference Phone to set up in our boardroom. It came yesterday so I unboxed it and plugged it in. The phone will boot up, but has been stuck at "Configuring CM List" since I plugged it in.
I left it over night because I had other things to take care of, then came in this morning to see if anything had changed. Still stuck in the same place. If I reset the phone, it starts up, says Configuring VLAN, then right back to Configuring CM List.
The phone is defined in our Callmanager and we have enough DLUs to support it. I have also checked the network configuration on the phone and that is all just fine, but the phone will not ever finish booting.
Other phones work just fine plugged into the same switch port.
I also installed the latest firmware for the 7937 onto the CM to see if that would fix the problem. The phone downloaded and installed the firmware, but then went right back to Configuring CM List.
Any thoughts? I can go into Settings and ping the callmanager, so I know they can communicate. I am stumped. The callmanager version is 6.1(a) if that makes a difference.
Thanks for any thoughts,