Tomcat Directory

Answered Question
Sep 11th, 2008
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Hi,


Some time ago I had a weird problem. An application I wrote used XML to get some data. Normally you put this XML file in the C:\Program Files\wfavvid\tomcat\webapps\ROOT directory. But it didn't work.


After a long search and trying I found the directory: C:\Program Files\wfavvid\Documents\user\default\webapps\ROOT.

When I put my XML file here all worked fine.


I had to reinstall this IPCC server and after the reinstall (version 4.0.4) the normal directory worked. The original version was 4.0.1.


Now I have another case using version 4.5 and I have the same issue again. The normal directory doesn't work and I have to use the other directory.


When I do: http://<ip-address>:8080 on a good machine I see:

Cisco Customer Response Solution Engine 4.0

Copyright © 2004 by Cisco Systems, Inc.


On the wrong machine I get something like TOMCAT directory listing.


Any idea? And is this alternative directory stable? And why???


Thanks,


JH

Correct Answer by Jonathan Schulenberg about 8 years 7 months ago

You should be using the document repository for this.


You will be loosing access to the local file system in UCCX 8 when it transitions to a Linux appliance anyways...

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Correct Answer
Jonathan Schulenberg Fri, 09/12/2008 - 02:40
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You should be using the document repository for this.


You will be loosing access to the local file system in UCCX 8 when it transitions to a Linux appliance anyways...

j.huizinga Fri, 09/12/2008 - 02:58
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Thank you!


I never new this!


JH

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