Simple question: In real time monitoring under devices I can see every extention number used, IP address etc - can I export this list into Excel?
I know this sounds simple enough but cannot find anywhere to do it? not able to highlight the information either and cut and paste?
Not something that's possible within RTMT I'm afraid, however you can do this from the administration page.
Browse to "Call Routing" > Route Plan Report and run a general find. Once it brings back the results, you can click the "view in file" option in the top RH corner which will show you it as a .CSV. You can also do this for devices (Device > Phone) but unfortunately it's not as granular as what you will see in RTMT..
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