09-12-2008 07:00 AM - edited 03-18-2019 09:37 PM
Simple question: In real time monitoring under devices I can see every extention number used, IP address etc - can I export this list into Excel?
I know this sounds simple enough but cannot find anywhere to do it? not able to highlight the information either and cut and paste?
CM: 5.1.3.3000-5
RTMT 7.0(097)
Regards
Solved! Go to Solution.
09-15-2008 12:36 AM
Not something that's possible within RTMT I'm afraid, however you can do this from the administration page.
Browse to "Call Routing" > Route Plan Report and run a general find. Once it brings back the results, you can click the "view in file" option in the top RH corner which will show you it as a .CSV. You can also do this for devices (Device > Phone) but unfortunately it's not as granular as what you will see in RTMT..
Please rate useful posts...
09-15-2008 12:36 AM
Not something that's possible within RTMT I'm afraid, however you can do this from the administration page.
Browse to "Call Routing" > Route Plan Report and run a general find. Once it brings back the results, you can click the "view in file" option in the top RH corner which will show you it as a .CSV. You can also do this for devices (Device > Phone) but unfortunately it's not as granular as what you will see in RTMT..
Please rate useful posts...
09-15-2008 02:35 AM
This is fantastic - many thanks for this
09-15-2008 02:37 AM
Please can you mark as resolved to save people time in the forum.
Thanks.
09-15-2008 02:37 AM
sorry, ignore that! ;0)
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