CUCM Max Call History

Unanswered Question
Sep 12th, 2008
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Hi all


Do any of you know how much call history is saved in a 7941 ip phone. I.E. when i press 9 on my phone i get the history listings for all the numbers i have dialed that start with 9. I would also like to know if there is a way to modify/disable the collection of these records. We are using CUCM 4.2.3.


Thanks

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testeven Fri, 09/12/2008 - 08:28
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Hi!


There is no option to disable the 'Call History' on the IP Phones. Callmanager does not control the call history this is saved on the phone itself.


Regards,

Tere.

Rob Huffman Fri, 09/12/2008 - 08:48
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    2017 IP Telephony, Unified Communications

Hi Bryan,


Just to add a note to the good tips from Tere;


Here are the numbers;


7941G


Missed Calls, Placed Calls, or Received Calls. Each stores up to 100 records.


http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7961g_7961g-ge_7941g_7941g-ge/4_2/english/user/guide/ip7961.pdf



To add "9" to the Missed Calls there is a nice step by step guide in this doc;


Add Prefix to the Missed Call Number


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml



Hope this helps!

Rob



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