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Unity 5.x Intermittent issue with saweb page

kiru
Level 1
Level 1

recently upgraded from Unity 4.x to 5.x.

intermittent isse where you launch the webpage and it takes a long time to load. no error messages. just sits there, doesnt time out. only immediate fix is to restart the www publishing service. any ideas?

2 Replies 2

mrmccann
Cisco Employee
Cisco Employee

Have you checked out this bug?

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsc86904

you need a cisco.com ID to login and view the bug using Bug Toolkit at the above link.

Tommer Catlin
VIP Alumni
VIP Alumni

you need to get the ES59 (I think that's the fix) from TAC. It will fix the SA loading issue . But beware, if you load, it will change the Media Master bar also. So if you have Subscribers on their desktop that use PCA for example, the Media master bar will need to be reloaded, hence admin access. I found out the hard way. Fix one thing, something else needed attention!

cheers!

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