Hi all have to point to point metro Ethernet 10Mb connection between two sites. Users on both sides are complaining of slow internet. These are two medium size medical offices with about 50 users at each location. The remote end connects to the local end then we have another connection out to the local side to a Cisco ASA out to our ISP. So internet traffic for the remote end is routed over the metro-E then to the ASA out to the internet. We also have IP phones that our used over the Metro-E. I see a lot of output drops. Now I've always thought that output drops were from over utilization but, this is a 10Mb link I wouldn't think that it would be saturated. I've attached "sh int" on both the remote side that has all of the drops and the local end. Would it be the case that the link from our ASA to ISP is not large enough.