actually i need a script for IP IVR 5.0 . or any guidline for IVR.
I want to configure IVR according to these prompt
When external caller call
1) Welcome to .... company
Press 1 for department one
Press 2 for department two
press 3 for department three
press 4 for press your desire extension
press 5 search by name
press 0 for operator
Call should match by called number
can you please help me out , how can i write this script in IP IVR 5.0 or can u send me a script. I am using Call manager 6.1.
your assistance will be higly appreciated