Attendant Console Alert Configuration?

Unanswered Question
Sep 14th, 2008

Is there way to configure the Attendant Console Audible Alerts to play longer than half a second? The default file is 2 seconds, but only half a second plays. Ummm, not long enough to be alerted.

It's something within the files to change this. Has anything figured out how to change this behavior?

Thanks

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tim.giles Mon, 09/15/2008 - 00:52

Once the "Enable Audible Alerts" checkbox has been seleted, AC will trigger a file from here when a new call comes in:

c:\Program Files\Cisco\Call Manager Attendant Console\audio

..and it will play its duration. I'm not sure why it's only playing half a second but you could try dropping a new file from another install into this directory to see if it improves anything.

Please rate useful posts..

epekou Sat, 10/04/2008 - 09:46

Hello,

Did you find a solution to this issue? I am facing the same problem. Any help would be appreciated.

TIA,

Evi

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