- Bronze, 100 points or more
CUCM 6.1 - Unity 5 CP7941G-GE, Mobile Connect
I can't believe I need help with this, but I do! I've used my own phone and extension for all kinds of testing, most recently on multiple IPCommunicator installs. I think that's when I broke it anyway.
I can be reached internally without issue. When called from Off Net, the call is sent directly to my voicemail. The call does not ring on my desk phone nor on my BlackBerry.
I checked the forward all to voicemail, deleted the extension from all devices, replaced on my 7941G and even rebuilt a new phone, a 7941G-GE and still can get the $%& phone to ring.
we had a related issue and our workaround at the time was to restart Call Manager. we recently opened a case with TAC as it started to happen again with two phones in the entire organization.
this is th bug CSCsj95732 and it did fix the issue.
Note that our affected platform was 5.1