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CUCM 6.1 phone logo

JAMES WEST
Level 1
Level 1

Hi,

I have the following set-up on CUCM 6.1 -

1. created a directory -

Desktops/320x196x4

2. In the directory l have upload the following files (see attachments)

3. Stopped/Started the tftp service

4. Restarted the IP Phone (7940)

The phone resets, but l do not see the phone logo. Any ideas where l might be going wrong?

Thanks,

James

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

if it's indeed the 7940 we're talking about, it cannot have logos, only 7941's and above

only option is the idle URL, if interested search that on CCO. should be the 1st or 2nd result

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Thanks java,

I am using the following doc -

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml#ccm5

Do you need to follow steps 1 thru to 6? And how is this to be done if you are using CCM6.x?

Thanks,

James