Unity Connection 1.2 - Call Hander Greeting Time Limit

Unanswered Question
rob.huffman Tue, 09/16/2008 - 05:04

Hi Chris,

In Unity the Greeting Length for a Call Handler is determined by the COS of the person recording the Greeting. I believe that this config also carries across to Unity Connection. Have a look;

Class of Service Greetings Settings

The class of service greetings setting specifies the maximum length of greetings.

Subscribers > Class of Service > Greetings Page

Maximum Greeting Length (in seconds)

Hope this helps!



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