Unity 4.2.1 with following Patches installed:=CU4.2(1)_ES107, CU4.2(1)_ES43, CU4.2(1)_ES56, CU4.2(1)_ES59, CU4.2(1)_ES83.
centralized cm topology with distributed UM Unity. Users are in Minnesota and both CM and their Unity is in Calif.
Our remote branch users not able to receive any outside voicemails. The call will "appear" to go into the vm system, but the message is never sent to inbox. Messages are received when they are left by an internal caller, but external calls don't seem to be capture. Not a codec issue (ie one way audio) as I check CM config as well as when I do leave a message (ie calling from my cell to our user),
On testing, after I leave message, I verify by pressing option to replay the message. Once I replay message, I press option to sent it to the user but they never get it...so no MWI lights up or envelope icon