Intercom Feature

Unanswered Question
Sep 16th, 2008

We are on Cisco 5.1(1) and Unity 4.2. Is there an option in Callmanager for an "intercom" system? Our administrator would like to be able to have some type of intercom to "holler" at his secretary. :) Is there a feature or 3rd party app that would make this option available? The easier the better! Thanks!

I have this problem too.
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Michael Owuor Tue, 09/16/2008 - 05:50


Here's a simple one: Configure a line on the secretary's phone to answer on speaker. On the administrator's phone, configure a speed dial to the line.



a.gooding Thu, 09/25/2008 - 12:56

You can also use IPMA (IP Manager Assistant) that has the intercom feature as well as others that would certainly help.

Marwan ALshawi Fri, 09/26/2008 - 04:27

to add to the nice comments from Michael

go to the secretary's phone line setting

which should be saparte line from the maon one

and go to The Auto Answer field

The Auto Answer field determines if the line automatically answers incoming calls without the handset being lifted. This parameter can be set to auto answer using the speakerphone or headset. If you want the line to auto answer, select either Auto Answer with Headset or Auto Answer with Speakerphone from the drop-down list. If auto answer is not desired on the line, leave this field set to Auto Answer Off

and as Michael said creat a speed dial for that line on the admin phone

good luck

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