the Login/Logout scenarios takes a long time

dbenattou · ‎09-16-2008

hello,

we have call manager 5.1.2.2103-1, when i try to login/Logout, it takes a long time to load the device profile after the connection established message appears at the screen.

Regards

tim.giles · ‎09-17-2008

Hi,

In enterprise parameters and IP Phone services, are you resolving the URL's by DNS or IP address?

It's usually best practice to configure everything with an IP (see attached) rather than domain name....sorry if you've already checked this.

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dbenattou · ‎09-19-2008

hello,

the ip addresses are referenced at the enterprise parameters.

It must be due to another problem.

Thanks at advance