CTIOS-Application Exception occured

Unanswered Question
Sep 16th, 2008

when the agens puts and the not ready button,

In some of the agent desktops where CTIOS(7.) is installed we are getting this application exception error -procees id =0xb78(2936),thread =0xf44 click OK to terminate

Any idea is it because of anything due to cisco CTI

I have this problem too.
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bobsairam Mon, 09/22/2008 - 18:01

Check the which processs using PID =(2936)Which is giving error

Check any event in the app/system log of agent . upload logs

Agent OS is xp /win2000 ?

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