CTIOS-Application Exception occured

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Sep 16th, 2008
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when the agens puts and the not ready button,

In some of the agent desktops where CTIOS(7.) is installed we are getting this application exception error -procees id =0xb78(2936),thread =0xf44 click OK to terminate

Any idea is it because of anything due to cisco CTI

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bobsairam Mon, 09/22/2008 - 18:01
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Check the which processs using PID =(2936)Which is giving error

Check any event in the app/system log of agent . upload logs

Agent OS is xp /win2000 ?


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