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Mobile Connect Error

j.leroux
Level 1
Level 1

‎09-17-2008 01:40 AM - edited ‎03-15-2019 01:19 PM

I have configured Mobile Connect on CUCM6 and all is working well except when I answer a call on Deskphone and want to send call to Cellphone. When I pres the Mobility Softkey deskphone gives me an error saying Mobile Phone Call Failed - Bandwidth Error

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3 Replies 3

guy.richard
Level 1
Level 1

‎09-17-2008 02:55 AM

Hi

Did you check region and location afected to the outgoing gateway ?

Guy

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j.leroux
Level 1
Level 1
In response to guy.richard

‎09-17-2008 03:01 AM

I have determined that there is not enough bandwidth available to the gateway location. This is so strange since my phone and the Gateway is in exactly the same location. Also when the call comes into the phone (before answering the call) the cellphone also rings... Any ideas from which Location the CallManager initiates this call and why?

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guy.richard
Level 1
Level 1
In response to j.leroux

‎09-17-2008 05:13 AM

Could you briefly draw me the way the call takes ? is it initiated by an ip phone or a gateway ? from where ?

Guy

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