I have the following problem:
we've got CW LMS 2.6, RME 4.0.6, DFM 2.0.11.
Today I occassionaly noticed that CW doesn't have any received syslog messaged for one 3750 switch. I checked the switch and tested sending syslog messages to another syslog server - everything fine.
At the same time CW has syslog messages for all other devices.
I checked credentials for problem devices - fine, checked system configuration archive - ok, but if I try to get Fault History report for this switch in DFM I receive the following error:
"Cannot generate Fault History display.
User has no access to the device."
So, there is something incorrect configured at my server. any idea?
Yes, you have to first verify the messages are making it to the server, then you need to check the SyslogCollector.log to make sure they're being processed correctly.