CM6.1 - Restart Services

abartolomeu · ‎09-17-2008

Hi!

I'm having some troubles with the voicemail. I have the CM6.1 integrated with an Exchange Server 2007. It was working fine.

I would like to restart the callmanager to troubleshoot the issue but maybe there's no need if I just restart some relevant services. Can you tell me which ones?

If I decide to restart the CallManager anyway I just have to write "reset" on the server's command line?

Thanks,

Ana

hypnotoad · ‎09-17-2008

The restart command is "utils system restart". I'm only guessing as for services to restart but I would try these:

Cisco Messaging Interface

Cisco IP Voice Media Streaming App

--Patrick

abartolomeu · ‎09-18-2008

I appreciate your help.

When people call and nobody answers a message is played. I have some phones passing the right message ("please leave a message...") but some others pass a message that the owner of the phone would listen if he called to hear his mail box messages. I can't see diferences in phones and users configurations on callmanager that would explain what's happening.

Do you have any clue?

Ana