09-19-2008 02:10 AM
why is the above error regarded as a major error? when it is an information message only.
It means there is a secured mapi client detected
also I cannot find the release notes for WAAS 4.1.1a.10 I take it there are some fixes not in 4.1.1.23
09-19-2008 03:26 AM
The release notes for 4.1.1a10 are included in the general 4.1.1 notes. See http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v411/release/notes/ws411rn.html
I took a look at that alarm and it is documented that it is a major level. If you have MAPI enabled, the product is telling you it cannot accelerate these clients. So do you have some of your clients encrypted and some not? If this is common and it continues to cause the alarm to show, I'm sure we can submit a request to make the alarm informational only.
Dan
09-23-2008 05:27 AM
Hi there,
I'm also seeing this alarm in 4.1.1a at a few of our sites. I'm told that we aren't using encryption for our email clients, but we are piloting Microsoft Office Communicator.
Thanks,
Brian
09-23-2008 08:22 AM
Brian,
What version email clients are you using?
The alarm is generated by EPM, so it could come from any MS-RPC based communication.
Zach
09-23-2008 11:51 PM
Hi there,
We have Outlook 2003 and 2007 clients.
Thanks,
Brian
09-24-2008 05:38 AM
My understanding is that Outlook 2007 uses encryption by default. Has that been explicitly disabled in your environment?
Thanks,
Zach
09-24-2008 05:51 AM
Yes, encryption is disabled at the client and server end.
Is there a way to view the IP of the client causing the alarm?
Thanks,
Brian
09-24-2008 03:27 PM
Yes the syslogs tell you which IP. Do WAAS support any way to accelerate the traffic or is the only way to disable the encryption? Soon all our clients will be encrypted becuase of outlook 2007
09-26-2008 08:22 PM
In the 4.1.1 release encrypted traffic is not handled by the MAPI AO. We are working on support for encrypted MAPI in a future release.
Zach
10-06-2008 02:05 AM
FYI, the "client" causing the encryption connection error is our Unity voicemail server.
Thanks,
Brian
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