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UC520 problem with 7945 and 7914

l.buschi
Level 2
Level 2

‎09-19-2008 02:54 AM - edited ‎03-15-2019 01:24 PM

Hello,

I can't add a cp7914 module to a cp7945 ip phone.

In the ephone configuration context there is no possibility to add a 7914 module.

Do you know any solution?

Thanks

Johnny

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2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

‎09-19-2008 05:35 AM

Hi Johnny,

The problem here is that the 7914 (or 7915/7916) are not supported in any UC520, CME or CCM Version on 794X IP Phones. This includes the 7940,7941,7942 and 7945. They are only supported on 796x and 797x IP Phones :)

Hope this helps!

Rob

Stoyan Stoitsev
Level 8
Level 8

‎09-19-2008 05:38 AM

Hi,

7914 is supported on the 796X and 797X series. No support for 794X.

It's in the datasheet ;)

http://cisco.com/en/US/partner/prod/collateral/voicesw/ps6788/phones/ps379/ps1856/product_data_sheet09186a008008883d.html

BR,

Stoyan

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