cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1376
Views
10
Helpful
13
Replies

CCM 6.0 Can you block incoming calls by number?

gmgarrian
Level 4
Level 4

Is it possible to block incoming call based on the calling number?

A client is getting repeated calls that they would like to block.

Thanks

2 Accepted Solutions

Accepted Solutions

Brandon Buffin
VIP Alumni
VIP Alumni

It depends on the protocol used on your gateway. If you're using H.323, the answer is yes. If you're using MGCP, there is no way to block calls based on caller ID that I'm aware of.

Brandon

View solution in original post

13 Replies 13

Brandon Buffin
VIP Alumni
VIP Alumni

It depends on the protocol used on your gateway. If you're using H.323, the answer is yes. If you're using MGCP, there is no way to block calls based on caller ID that I'm aware of.

Brandon

Thanks for the info guys. There's a lot of good material for me to go through, but you set me on the right path.

Thanks again!

With the info posted on: http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con13

Do I need to add the:

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

info to all of my pots dial-peers? I tried going by the instructions and setting up new dial-peers but it do not work.

Here is what I came up with:

voice translation-rule 1

rule 1 reject /##########/

voice translation-profile call_block

translate calling 1

dial-peer voice 900 pots

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

incoming called-number .

port 1/0/1:23

dial-peer voice 901 pots

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

incoming called-number .

port 2/0:23

dial-peer voice 902 pots

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

incoming called-number .

port 2/1:23

dial-peer voice 903 pots

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

incoming called-number .

port 2/0/0:23

Thanks

Brian

Brian,

You will only need to apply call-block commands to your incoming pots dial peer(s). Are the dial peers above the incoming dial peers you already had setup or did you create these specifically for call blocking. Can you post a "show run" and the output from "debug voip dialpeer" while making the call that should be blocked?

Brandon

I created those 90X dial-peers just for the call blocking. I have about 20 incoming pots dial-peers and I wasn't sure if I need to added the blocking commands to those dial-peers or not.

Attached is my sh run.

I'm trying to set it up so that I can block certain incoming calls, so I don't really have a way to know when they caller is going to call in. This guy called in 79 times just yesterday, no telling how many the days before.

Yes, you will need to add the call-block commands to all incoming dial peers that might handle this call. You can remove the 90X dial peers.

Brandon

Ok. Just to make sure I got all this right before I implement it, is this what my pots dial-peers will look like?:

dial-peer voice 104 pots

description Inbound Collections Telecom & Medical

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

translation-profile incoming ld888

incoming called-number 888215896[1-2]

direct-inward-dial

Thanks

Brian

Correct.

I modified my dial-peers and tested it out. All calls were blocked, not just the ones in the translation profile. Here is what I had 2 of my dial-peers set to:

dial-peer voice 101 pots

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

incoming called-number .

direct-inward-dial

dial-peer voice 104 pots

description Inbound Collections Telecom & Medical

call-block translation-profile incoming call_block

call-block disconnect-cause incoming call-reject

translation-profile incoming ld888

incoming called-number 888215896[1-2]

direct-inward-dial

Any ideas?

Thanks

Brian

Can you post your translation rule and translation profile?

Brandon

Ok, like a dummy I called from my cell phone so I could have an outside line coming in to test the dial-peers with and that's the number I used to test the block. Removed my cell phone number from the list and it worked. Thanks for all your help.

Thanks

Brian

You're welcome. Have a good weekend.

Brandon

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: