- Silver, 250 points or more
Has anyone ever stumbled across this problem when doing a bulk import of users/phones?
I did a very basic import with the following file:
FIRST NAME,LAST NAME,USER ID,PASSWORD,PIN,USER LOCALE,MAC ADDRESS,DESCRIPTION,LOCATION,DIRECTORY NUMBER 1,DISPLAY 1,LINE TEXT LABEL 1,FORWARD BUSY EXTERNAL DESTINATION 1, FORWARD BUSY INTERNAL DESTINATION 1,FORWARD NO ANSWER INTERNAL DESTINATION 1,FORWARD NO ANSWER EXTERNAL DESTINATION 1,FORWARD NO COVERAGE EXTERNAL DESTINATION 1,FORWARD NO COVERAGE INTERNAL DESTINATION 1,CALL PICKUP GROUP 1
I get both users and the first phone created.. the import fails for the second file with the error message in the title (the entire line being:
DEVICE-LINE Association :: Error : 126 An HP cannot be associated with this type of Device)
The device is a 7961 and I have no idea what an HP is... (for me that's a computer made by HP).
Try Call Routing>Routeplan report
and check if those DNs are not assigned already to other devices.
HP sounds like Hunt Pilot. And if this is correct the DN with the error should already be assigned to a HP, so you can not assign it to a device DN ;)