I am in the process of provisioning a system from a customer and got an interesting request. Here is the scenario:
An employee has 1 DID phone number. If that number is dialed, somehow the system knows if it is a phone call (rings the phone) or a fax (sends to the fax server to eventually end up in outlook). The prospective customer says he has heard of other PBXs that do this, and I'm trying to figure out a solution through CUCM. I've looked into Cisco Fax server and xmedious, but cannot find detail on this functionality. Does anyone have any insight into whether this is possible? Thanks.