SNMP Missed Updates

Unanswered Question
Sep 19th, 2008
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Hi Nation,

I'm working on an extension of the Nagios monitoring of our Ironports.
We want to raise an alarm if one of the machines starts enouncing download errors for CASE and AV.
I fount the following SNMP OID that supplies the info:

updateServiceName.1 .1.3.6.1.4.1.15497.1.1.1.13.1.2.1
updateServiceName.2 .1.3.6.1.4.1.15497.1.1.1.13.1.2.2 updateServiceName.3 .1.3.6.1.4.1.15497.1.1.1.13.1.2.3
updates.1 .1.3.6.1.4.1.15497.1.1.1.13.1.3.1
updates.2 .1.3.6.1.4.1.15497.1.1.1.13.1.3.2
updates.3 .1.3.6.1.4.1.15497.1.1.1.13.1.3.3
updateFailures.1 .1.3.6.1.4.1.15497.1.1.1.13.1.4.1
updateFailures.2 .1.3.6.1.4.1.15497.1.1.1.13.1.4.2
updateFailures.3 .1.3.6.1.4.1.15497.1.1.1.13.1.4.3

So basically all required info is present. The problem I have is that the "UpdateFailures" Counter is a "real" counter that only goes up.
Once an update is missed the counter is raised but it's never resetted to zero and that makes it hard to configure a monitor for it.

Does anyone of you know a way to reset the counters or maybe has an other idea on how to put a monitor on the update failures?

We currently monitor the machines with a combination of checking the HTTP/XML page and SNMP.

Thanks in advance!

Steven

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Douglas Hardison Thu, 10/02/2008 - 15:22
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  • Cisco Employee,

To my knowledge, the only way to reset the counters is a reboot, which of course is not helpful in this case.

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