I need to enable Dbworker on our ICM 7.2 SR 4 which was recently upgraded from ICM 7.0 SR4. Does this mean that i will need to uninstall the patches and re-run the setup to enable Database Routing and then re-install ICM 7.2 SR4 again?
I would appreciate a quick response on the above.
I understand your concern - running 7.0 setup and "adding" a component after ICM has been patched. But you would not do this from the CD - you would run ICMSetup.exe from the C:\icm\bin directory, edit the Call Router and check DB Lookup.
Do you have a lab system to check this in before applying it to production. If not, why not? ;-)