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IDM Connection Error

ashish-gupta
Level 1
Level 1

I am trying to connect to a 4255 sensor with IDM,but am unable to do so. I get the following error "Error connecting to sensor.Failed to load sensor.- Error getting config data from the following modules:sshKnownHosts

Exiting IDM"

Anyone know why and how I can fix it?

3 Replies 3

suschoud
Cisco Employee
Cisco Employee

you must have has specified some ssh known hosts in ips.

ips logs into these devices via ssh and puts a shun.

#####

as idm is not able to retrieve this info.,I would look intp the service sshknownhosts from cli :

IPS-4240-Security# sh config

! ------------------------------

! Current configuration last modified Tue Sep 16 16:35:23 2008

! ------------------------------

! Version 6.1(1)

! Host:

! Realm Keys key1.0

! Signature Definition:

! Signature Update S329.0 2008-04-16

! Virus Update V1.2 2005-11-24

! ------------------------------

service interface

physical-interfaces GigabitEthernet0/0

admin-state enabled

subinterface-type none

exit

exit

! ------------------------------

service authentication

exit

! ------------------------------

service event-action-rules rules0

overrides deny-packet-inline

override-item-status Enabled

risk-rating-range 70-100

exit

exit

! ------------------------------

service host

network-settings

host-ip 192.168.16.17/25,192.168.16.1

host-name IPS-4240-Security

telnet-option enabled

access-list 0.0.0.0/0

exit

time-zone-settings

offset 330

standard-time-zone-name GMT+05:30

exit

auto-upgrade

cisco-server disabled

exit

exit

! ------------------------------

service logger

exit

! ------------------------------

service network-access

exit

! ------------------------------

service notification

exit

! ------------------------------

service signature-definition sig0

exit

! ------------------------------

service ssh-known-hosts

exit

! ------------------------------

service trusted-certificates

exit

! ------------------------------

service web-server

exit

! ------------------------------

service anomaly-detection ad0

exit

! ------------------------------

service external-product-interface

exit

! ------------------------------

service health-monitor

exit

IPS-4240-Security# conf t

IPS-4240-Security(config)# service ssh-known-hosts

IPS-4240-Security(config-ssh)# ?

default Set the value back to the system default setting.

exit Exit service configuration mode.

no Remove an entry or selection setting.

rsa1-keys SSHPv1.5 RSA public keys of known hosts

show Display system settings and/or history information.

IPS-4240-Security(config-ssh)# ?

default Set the value back to the system default setting.

exit Exit service configuration mode.

no Remove an entry or selection setting.

rsa1-keys SSHPv1.5 RSA public keys of known hosts

show Display system settings and/or history information.

IPS-4240-Security(config-ssh)# default ?

rsa1-keys Reset rsa1-keyscontents back to default.

IPS-4240-Security(config-ssh)# rsa1-keys ?

IP address of the remote host

IPS-4240-Security(config-ssh)# default

% Incomplete command

IPS-4240-Security(config-ssh)# default ?

rsa1-keys Reset rsa1-keyscontents back to default.

IPS-4240-Security(config-ssh)# default rsa1-keys ?

IP address of the remote host

IPS-4240-Security(config-ssh)#

###########

set the system default for the host ip addresses ,for which you have added the ssh keys.

Regards,

Sushil

Hi Sushil,

Thank you for your reply, but it is not clear what I have to do.

There is nothing in "service ssh-known-hosts"

! ------------------------------

service ssh-known-hosts

exit

! ------------------------------

Can you explain step by step, what is to be done as I am a newbie

Sushil,

I did an "IPS Recovery", and now I can can connect.

Thank you for your help. Off course I still don't understand why the error though.

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