09-21-2008 06:10 PM - edited 03-15-2019 01:26 PM
HELLO EVERYBODY.
I need to implement the calls from PBX Ericsson to PBX Alcatel through 2 Gateways.
When I call from PBX Alcatel to PBX Ericsson the call works fine, but from PBX Ericsson to PBX Alcatel to call seems completed but finally it gives an error:
"Cause i = 0x80E6 - Recovery on timer expiry" on gateway Cisco 3640 near to PBX Alcatel.
I have the following scenario:
On one side there is a PBX Ericcson with PRI card connected to PRI card on gateway Cisco 3825. On the other side there is PBX Alcatel with PRI card connected to PRI card on gateway cisco 3640, the sides are connected by WAN Link.
Here is a capture of the call on the gateway connected to the PBX Alcatel
c3640#
*May 6 13:20:44.715: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x09D4
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0181, '1051' Ericsson
Plan:ISDN, Type:Unknown
Called Party Number i = 0x81, '1000' Alcatel
Plan:ISDN, Type:Unknown
*May 6 13:20:44.751: ISDN Se0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x89D4
Channel ID i = 0xA9839F
Exclusive, Channel 31
*May 6 13:20:44.755: ISDN Se0/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x89D4
Progress Ind i = 0x8188 - In-band info or appropriate now available
*May 6 13:20:59.611: ISDN Se0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x09D4
Cause i = 0x80E6 - Recovery on timer expiry
*May 6 13:20:59.651: ISDN Se0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x89D4
Cause i = 0x8190 - Normal call clearing
I already increased the timer T310=60.000 seconds but I still have the same problem.
The date of the capture was May but I still have the same problem.
ANY HELP WILL BE APRECIATED
REGARDS
WALTER FLORES
09-21-2008 10:28 PM
Hi Walter,
Based on the debugs, when 1051 calls 1000.
All first messages are correct, incoming SETUP
PROCEEDING ALERTING then after 15 seconds Ericsson sends DISCONNECT, the phone actually rings?
If you answer the call what happens?
not sure if we are matching correct dial-peers, but somehow call is proceeding.
Let us know.
09-22-2008 01:28 AM
Hi,
Can you post your configs and any corresponding dial-peers?
Can you also post a debug from a successful call?
BR,
Stoyan
09-22-2008 05:48 AM
Hi Gogasca thanks for answering.
Yes the phones rings but you can not hear anything on both sides.
Besides I see the calling party number.
Regards
Walter
09-22-2008 03:21 AM
What version of IOS are you running on the 2 gateways? Does it happen all the time, or can you clear it by rebooting the gateway/s?
09-22-2008 06:09 AM
Hi,
Do you have the "voice rtp send-recv" command in global config for both gateways?
It is also advisable to check your clocking config.
BR,
Stoyan
09-22-2008 06:09 AM
Hi Peterbishop
BELOW THE IOS ON BOTH GATEWAYS.
The Gateway IOS near to PBX Ericsson is:
GATEWAY_CISCO_3825#show version
Cisco IOS Software, 3800 Software (C3825-ADVIPSERVICESK9-M), Version 12.4(3i), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 29-Nov-07 03:50 by stshen
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
GATEWAY_CISCO_3825 uptime is 1 week, 4 days, 5 hours, 37 minutes
System returned to ROM by power-on
System image file is "flash:c3825-advipservicesk9-mz.124-3i.bin"
And the gateway IOS near to Alcatel is:
Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3640-JS-M), Version 12.3(13), RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by cisco Systems, Inc.
Yes it happens all the time.
I have not rebooted the gateways.
Regards
Walter Flores
Compiled Thu 10-Feb-05 04:28 by ssearch
Image text-base: 0x60008B00, data-base: 0x61EE6000
ROM: System Bootstrap, Version 12.1(17r) [cmong 17r], RELEASE SOFTWARE (fc1)
ROM: 3600 Software (C3640-JS-M), Version 12.3(13), RELEASE SOFTWARE (fc2)
c3640 uptime is 4 weeks, 9 hours, 19 minutes
System returned to ROM by power-on
System image file is "flash:c3640-js-mz.123-13.bin"
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: